Effective date: 2014-11-27
This document is here to inform you about the privacy practices of the Whatschat service ('Whatschat', provided by Miniwebs S.L.U.), which are designed to protect your privacy to the maximum reasonable extent. By making use of Whatschat, you accept these practices. This document may be updated from time to time. When changes are made, the effective date at the top will be changed. This date is also noted on Whatschat's home page.
Chat messages are screened by an automated system for spam. In general, messages are not stored, but messages which are flagged by a as suspicious may be stored indefinitely, and select messages may be read by a human being to improve 's anti-spam software, or for other quality control purposes.
At the beginning of every chat, a record is made of the fact that a chat occurred between you and your chat partner. This record includes a timestamp, as well as IP address, ID cookie, and similar information for you and your chat partner. These records may be used for the purpose of tracking spammers, hackers, and others who pose harm to the site; and may also be used for law enforcement purposes; or analyzed in aggregate to produce statistical data (e.g., average number of chats started at different times of day). These records are typically stored for approximately 120 days.
Webcam images may be captured from Whatschat video chats, uploaded to Whatschat's servers, and monitored for misbehavior as part of Whatschat's moderation process. Captured images may also be stored and used to improve Whatschat's moderation process.
Whatschat provides an unmoderated video chat mode. In this mode, the snapshotting and monitoring mentioned in the previous paragraph does not occur. However, the text portion of chat will still be scanned for spam, and other policies mentioned on this page still apply.
The records Whatschat keeps may be shared with third parties for the purpose of law enforcement, to monitor and enforce compliance with Whatschat's rules, or to improve Whatschat's monitoring and enforcement processes.
Information made available to other chat users
In an Whatschat text chat, only the following information is made available to other chat users:
- Anything you say in the chat.
- The approximate location where you are at the moment.
- The nickname you entered on the home screen of the application.
- The gender you entered on the home screen of the application.
- If you are accessing through web page or from mobile.
Whatschat video chat requires a direct connection to be made between your computer and the other user's computer. To do this, it is necessary to make your IP address available to the other user's computer, although it is not shown to the other user by Whatschat's interface. This is a necessary part of how any P2P video chat system functions. If you are not comfortable with this, use text mode instead.
Third-party software exists which acts as a virtual webcam. Whatschat may inform your chat partners if you are using this type of software.
Whatschat uses Google Analytics to track non-personally-identifying statistical information about site usage. Google provides a browser add-on to opt out of Google Analytics.